Terms and Conditions
All designs, artwork, information and website content is protected by copyright laws. All copyright is wholly owned and reserved by Life is Peachy. It is an offense to steal or copy any of the designs created by Life is Peachy, in whole or part under any circumstances.
Life is Peachy holds ownership for all designs, whether existing or custom. Violations of copyright on any of our content or designs will be pursued. We reserve the right to use any new custom design pieces for future layouts and may add them to our website for future customer purchase.
Life is Peachy reserves the right to reproduce any part of any work produced by us for marketing purposes. Unless strictly instructed otherwise by a customer prior to placing an order, Life is Peachy reserves the right to use any design created for a customer as samples and can photograph this stationery for advertising in print, online wedding directories, across social media and throughout website galleries.
All art work and literary works supplied to Life is Peachy are warranted by you for its copyright and/or licensing and you are authorising Life is Peachy to reproduce any of the works.
Social Media + Advertising
Life is Peachy may use photos of your products in its own promotional material as samples of our services and products.
This may include, but not limited to facebook, instagram, other social media platforms as well as advertising materials and our website. If you do not wish to have photos of your products posted, please advise accordingly when you place your order to firstname.lastname@example.org.
All prices are in Australian Dollars and include GST. We reserve the right to update pricing at any time without notice, however these changes will be minimal. GST is applicable to all orders.
Payment of Orders
Full payment is required for every job before any design or printing will be commenced. You may make your payment by PayPal, credit card (Eway) or Afterpay.
If extra changes are made to your invitation order which adds to the price, your products will be held until all payment has been cleared.
Sample Proof & Proofreading
A PDF proof will be emailed to you for final approval before printing.
Please check the PDF carefully for any mistakes. Life is Peachy will not be held accountable for any mistakes to the products after the proof has been approved. Any amendments made after approval and printing will incur an extra charge. Please notify Life is Peachy immediately if you notice any errors on your stationery once you have received it. If any errors do occur after approval that differ from your approved artwork, your order will be corrected, printed and delivered at no charge. Client error after the proof has been approved can be reprinted at the clients expense. The reprint will be placed in the print cue at the time of second approval and will not be prioritised over other customer orders if the client is at fault.
Please be aware that the colours shown on your screen, or printed from your printer at home may vary to the printed products. This is because all monitors are calibrated differently and cannot be compared to each other.
For this reason, we suggest purchasing a printed colour chart to get the most accurate colour swatches available.
To approve your proof, reply in writing to email@example.com
Once your order is approved, we will commence on printing and ship the order to you.
If you order a sample pack or colour chart, you may find slight colour alterations between the sample products/colour chart and your final print run. This is due to the nature of digital printing and cannot be avoided.
Personalisation of Products
If you would like guest names to be added to your invitations you will need to supply us with an Excel Spreadsheets with all names typed exactly how you would want them to appear, eg. Joanne and David, Joanne and David Jones, Mr & Mrs Jones, etc. We will supply you with a blank spreadsheet upon ordering.
For placecards, please use one name per line, eg. Joanne, David, etc.
Please ensure you have checked spelling and spacing before you send your list to us. Any errors supplied by yourself will be reprinted at your expense.
You can submit your wording when you place your order online. Otherwise, you can supply it at a later date electronically via email or in a Microsoft word document. Please ensure that you have no spelling mistakes as these will be copied across.
For the wording, you can choose whatever you like, however the amount of wording will be limited to the constraints of the design.
We have taken a lot of time and care to ensure that the fonts we use match the invitation style. If you have a request to use a different font, please ask us for some alternatives that may suit your needs.
We do offer a custom design service for invitations and matching stationery. The custom design fee will be based on your brief and printing will be charged at the same rate as the rest of our invitations.
Please send us a clear brief including any inspiration you have in terms or fonts, imagers, colours and style so we can save you from additional artwork fees.
Note: The custom design fee covers our design time. It does not entitle you to receive any finished artwork file that we have created. If for any reason you require the print ready file, please discuss this with us when you request your quote for custom design.
Any designs Life is Peachy create remains the sole property of Life is Peachy.
Our custom design fee allows you to make 2 rounds of changes to your design. Further changes will be charged at $90/hour.
If you require custom map design, we can do this for you as an extra service.
We do need you to supply us with a screenshot, clear image or website link of the venue that has a map for us to re-draw. Please mark any specific landmarks or other information you would like included.
Prices include placing your chosen text into your chosen theme, and two sets of text amendments once your PDF proof is supplied. Further amendments will be charged at an hourly rate of $90 an hour.
No alterations may be made once the PDF proof has been approved by email.
Variations in Colour
All of our stationery is printed digitally on high quality professional machines. Due to the nature of this printing process, slight colour variations may occur between products of the same and separate print runs. The printer, nor Life is Peachy is at fault for this effect, it is a natural occurrence with this type of printing. Stationery may not be returned, nor refunded for printing variations as mentioned above.
Life is Peachy have very high quality standards. If you are hesitant of the quality of our products, we recommend the purchase of a sample and swatch pack.
It is possible for subtle colour variations to occur between the sample products and products in your final print run.
Writing on Stationery
All products purchased through Life is Peachy are not suitable to put through bubblejet, inkjet or any other printers. If you need your guest names to be printed on your invitations, it is suggested you add this option when on your order.
If you plan to write on your stationery products, please check the pen you are planning to use for smudging and bleeding. We recommend purchasing at least 5-10 spare invitations to allow for handwriting/spelling mistakes.
We have minimum order quantities for most items. For invitations, this is generally 30. Please contact us if you require less than the specified minimum as there will be a fee that applies depending the actual quantity you require.
There are 3 types of wood available for printing. Our wood invitations are real timber. This means that no 2 pieces will ever be the same. Each batch of timber may look slightly different, and colours vary between batches. If you have ordered a wood sample pack from us, please be aware that the wood colour may be different to what you receive and the colour does slightly change over time.
Birch is the most consistent in colour and grain, and suitable for a lighter background finish.
Cherry Wood has a natural caramel look, with a slight swirl pattern through it.
Mahogany is the darkest wood, and some batches have a slight red tinge. The grains and knots are more distinct in this wood, it’s perfect for text style invitations with not too much detail.
Wood invitations are supplied with white textured envelopes. We can print RSVP cards, wishing well cards, menus, tags and table numbers to match, but unfortunately cannot do folded placecards as the wood cannot be folded.
The thickness of the wood is similar to our standard invitations, similar to business card thickness. They do bend, and may slightly ripple if moisture comes into contact with them during the postage process to your guests.
White textured envelopes are included with all invitations, save the date cards and thankyou cards.
You may choose to upgrade your envelopes to recycled, white metallic or cream metallic for an additional charge.
We are unable to print directly onto the envelopes, however we can supply clear labels with your guests names and addresses.
Sample packs and colour charts are sent via regular post and are not registered.
All other packages will be sent by Australia Post or courier and will require a signature.
Life is Peachy is not liable for any damage caused by third parties as we take great care in packaging your order.
Some items have free shipping. Everything else has a flat rate shipping rate of $9.95 in Australia.
A minimum order of 30 items per stationery piece is required, unless otherwise stated. It is advisable to allow between 5 -15 spares in your order as subsequent orders will incur the minimum quantity of 30 charge.
Your order turnaround depends greatly upon how long it takes you to approve your proof.
After proof approval, invitations and matching stationery take approximately 1-2 working weeks.
Urgent orders may incur extra charges. We will notify you if this is the case.
Some invitations and Thank You cards allow you to use one or more of your own photos. Images can be supplied by email (preferable) if under 7mb, or dropbox. Please ensure digital images are high quality as they may be rejected if not of a high enough resolution for printing. We will assess images for lack of quality and advise if they need to be replaced with one of a high resolution as we use a different printing technology. Life is Peachy is not responsible for variations in colour, darkness/lightness and quality to that of prints from other sources.
By supplying images to us for use in products, you certify that:
- You are the parent or guardian of the child, or have received permission directly from the child’s parent or guardian to use the photographs provided.
You have the permission of your photographer to use any images supplied, if they are taken by a professional photographer
Life is Peachy have the right to refuse images and/or cancel your order if we suspect your images may infringe Copyright laws.
Please choose products carefully. Due to the time and expenses involved in creating our products, we cannot refund payment once artwork has been commenced. We do not refund or exchange for change of mind.
We will replace any goods deemed to be faulty, but not provide credit. We encourage you to purchase a sample pack before ordering so you can see our quality.
Refunds are available for major faults/defects as per Australian Consumer Law.
Loss or Damage to Goods
Life is Peachy cannot be held responsible for any loss or damage in transit once the order has been dispatched. We will take the utmost of care to ensure safe and appropriate packaging and delivery methods are used.
You will be supplied with a tracking number (either Australia Post of courier) when your package is dispatched.
Please contact us if your parcel doesn’t arrive within a week (allow longer for postal tubes), so we can make sure you have the correct tracking details.
We respect our customers privacy. We promise not to disclose, exchange or sell your personal details to any third parties. Your information will remain confidential and will only be used to process your order or inform you of offers which may interest you.
Credit card transactions will be processed securely and no card details will be stored.
Acceptance and acknowledgement of Terms & Conditions
By ordering from www.lifeispeachy.com.au and paying for your order, it is considered acknowledgement and acceptance of the above terms and conditions. If you do not agree to the above terms and conditions, please do not proceed with your order.
Life is Peachy - ABN: 45 123 859 567
Phone: 02 4946 9694
Mail: PO Box 6010, Mount Hutton NSW 2290